A full refund of all enrolment fees will be made if a course is cancelled by Digital Construction Academy for any reason.
Where you have not commenced your studies or received any course material, and cancel your own participation in an agreed course of study, up to ten (10) working days prior to the commencement of the course, you will receive an eighty five percent (85%) refund of your fees.
Cancellation of enrolment under these circumstances incurs a fifteen percent (15%) administration fee.
No refund is available where cancellation by you is made less than ten (10) working days prior to the commencement of a course, or to participants who leave before finishing the course.
Refunds will be considered on a pro-rata basis for students who fall ill or are injured to the extent that they can no longer undertake the course providing a supporting Medical Certificate is supplied to Digital Construction Academy.
However, should participants wish to finalise incomplete units of competency in a future course the original fee can be used as a credit towards that course within six months of initial payment.
In all other cases, refunds are at the discretion of the Chief Executive Officer of Digital Construction Academy and may be negotiated on an individual case-by-case basis.
All requests for refunds will be acted upon within 14 days.